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We will answer any questions you may have about our online sales right here.
Saturday to Thursday from 10:00 to 22:00 UTC +3

SANA'A

+967 774198182

info@aldar-ye.com

Mujahid street, in front of Saudi embassy, Sana’a, Yemen

ADEN

+967 774198182

info@aldar-ye.com

Mujahid street, in front of Saudi embassy, Sana’a, Yemen

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Do ALDAR products come with a warranty?

    Yes, all home appliances sold by ALDAR Corporation are covered by an official warranty. Warranty duration depends on the product type and brand, and full details are provided with each item.

    How long does delivery take within Yemen?

    Delivery time usually ranges from 2 to 7 business days, depending on your location and product availability. Our team will contact you to confirm delivery details after the order is placed.

    Can I return or exchange a product purchased from ALDAR?

    Yes, returns or exchanges are accepted within the approved period, provided the product is unused, in its original condition, and includes the purchase invoice. Please review our return policy for more information.

    Does ALDAR provide installation services?

    Yes, ALDAR Corporation offers installation services for selected appliances such as air conditioners and large home appliances. Installation details will be arranged during order confirmation.

    What payment methods are available?

    We offer flexible payment options including cash on delivery, Local Wallet transfer,  and other locally available payment methods.

    How can I contact ALDAR customer support?

    You can contact our customer support team through the Contact Us page, by phone, or via WhatsApp during official working hours. We are always happy to assist you.