Privacy Policy

Last Updated: September 7, 2025

Aldar Corporation for Home Appliances and Households (“Aldar Corporation”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data when you use our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect different types of information from you, including:

1.1 Personal Information

Full name
Email address
Phone number
Company name or business details (if applicable)
Communication content (messages, inquiries, forms)

1.2 Non-Personal Information

Browser type and version
Device information (desktop, mobile, tablet)
Operating system
IP address
Pages visited on our website
Date and time of visit
Referring website or source

1.3 Information from Third Parties

We may also receive information about you from third parties, such as analytics providers, advertising networks, and social media platforms when you interact with our pages.

2. How We Collect Information

We may collect information through:

Forms you fill out on our website (contact forms, inquiry forms).
Subscriptions to newsletters or promotional content.
Customer service interactions via email, phone, or WhatsApp.
Automated technologies such as cookies, analytics tools, and server logs.

3. How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and providing customer service.
Processing and managing communications with you.
Sending important notices and service updates.
Sending marketing emails and promotions (only if you consent).
Analyzing website performance and improving user experience.
Preventing fraudulent activity and ensuring website security.
Complying with legal obligations under Yemeni law.

4. Legal Basis for Processing Data

Under data protection principles, we process your personal information based on:

Consent: when you voluntarily provide your information or subscribe to communications.
Contractual necessity: when processing is required to provide requested services.
Legitimate interests: for improving services, analyzing usage, or ensuring security.
Legal obligations: when compliance with Yemeni law requires processing.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Once data is no longer needed, we will securely delete or anonymize it.

6. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

Service providers and contractors who assist in website operation, analytics, and communications.
Legal authorities if required under Yemeni law or to respond to lawful requests.
Business partners where necessary to fulfill your inquiries (e.g., distributors or shipping partners).

All third parties are required to handle your data securely and use it only for authorized purposes.

7. International Data Transfers

At present, Aldar Corporation operates within Yemen. However, if data is transferred internationally (e.g., to service providers located outside Yemen), we will ensure that your information receives appropriate protection in accordance with applicable data protection standards.

8. Security of Your Information

We use reasonable technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal data from a child without parental consent, we will take steps to delete it promptly.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience. For detailed information, please see our Cookie Policy.

11. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing under certain circumstances.
Objection: Object to processing based on legitimate interests.
Withdraw consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at the details provided below.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.

📧 Contact Information
If you have any questions about this Privacy Policy, please contact us: